Sharefox Knowledge Base
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Order Management

  • How to login as customer and update customer data
  • How to create an order with an identified customer
  • Deposit capture, refunds to customer or expanding the rental period and the costumer payments
  • Refund with VISA / Mastercard
  • How to create manual orders
  • How to cancel whole or parts of an order
  • Order overview
  • Payment testing cards
  • User notifications (Emails & SMS)
  • User flow: Booking requests without payment online
  • How to manage an incorrect booking?
  • How to hide active products?
  • Orders: categories and status
  • Customer management in Sharefox
  • How to use order tags
  • How the deposit works with NETS EASY
  • How to add service alerts for a rental product?
  • How do I ask for specific information from customers?
  • How to create a manual order and charge the customer online?
  • How to block an item for a limited time?
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Categories

  • Getting Started
  • Settings
  • Products
  • Inventory
  • Pricing
  • Order Management
  • Payments
  • Reports and Accounting
  • Integrations
  • Internationalisation
  • Marketing
  • Self Service Gateway
  • Customer Register
  • Error
  • Subscriptions
  • Site Branding
  • Invoicing Gateway
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