Sharebox / Flinkey / Inlet: Assigning new access devices to an inventory item

In order to set up the inventory correctly and ensure all is running smoothly, you will have to perform the steps below. Most likely you will do this on a monthly basis, or intervals that make sense for your business.

Please follow the following 3 steps:

• Update your Sharefox inventory. First just create the inventory as normal (see instructions here). This will ensure that one or more new assets exist and can be booked by users

  
  
• 3rd party system update (if necessary). Update your asset configuration in the 3rd party system (eg. Flinkey, Sharebox)
  • For Flinkey: Create a new car, a new box and assign the box to the car in the Flinkey portal (see Flinkey manual for details)
  • For Sharebox: Make sure a dedicated locker is registered on the Sharebox portal. If you are already using a Sharebox, this is probably done already.

  • For Inlet: Receive the required lock IDs from Inlet Support team

    
    

• Allocate self-service details to your inventory. Go back to the Sharefox inventory and enter the self-service parameters to each inventory item:

  

• SSG Provider ID: Choose an option from the pre-populated list of Self Service provider accounts (eg. your Flinkey account, your Sharebox account, your Inlet account)
• SSG Serial ID 1:
  • For Flinkey: populate with the car id value from the Flinkey portal. ID can be found in the car URL on the portal (eg: https://portal.witte.digital/Car/Detail/27837)
  • For Sharebox: use the Reservation ID value found in the Sharebox portal for each locker.
    • If you have more cars than lockers: Then we recommend to create a "ShareBox lockers" product, with one in inventory per locker. Give them e.g. the name "Locker 1", "Locker 2" etc.
    • - In this case, you assign a locker product, and assign a locker inventory, to an order before putting the key in the ShareBox.

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  • For Inlet: populate with the Locker ID value. Get the Locker ID from the Inlet Support team
• SSG Serial ID 2 (required for Inlet only):
  • For Inlet: populate with API-key value for specific lock or location. Get the API-key from the Inlet Support team

The ShareBox order handling process

If there are less lockers than number of cars

1. The order is created
2. The morning or evening before pickup, an employee accesses the order in admin and adds the ShareBox product, and assigns inventory (a locker)
3. On the order the employee presses "Actions" -> "Send standard confirmation" and "Give the user access to self service"
   1. One can choose what services to trigger, such as signature of the contract, if this is set up in ShareBox

   2. Note that you might want to uncheck the boxes for Send standard e-mail and Send order placement notification

      

4. The employee takes the key(s) for the cars to be picked up the coming day, and puts them physically in the assigned lockers

5. One can then go in on the order and change the delivery status of the cars to a new delivery status. E.g. you could have set up "Key put in ShareBox" or use the standard "Ready for pickup" as a delivery status, and use this.