How to close a subscription order

Important: a user can initiate a subscription end request (read more here), however, this will not automatically close the order, as physical products may need to be returned and checked.

A subscription order should always be closed at the end of its lifetime.

These are the actions to take:

• Set the Order Status to "Closed", or use the Actions button ⏵ Close order, on the order page. Then any further payments will not be processed
• You can also manually set the next payment to "Inactive" from the payments list (see screenshot), in case you are still checking the returned item or have some communication with the customer

Closing the order can also be beneficial for other Admin users when they browse the Order List.