Frequently Asked Questions

Answers to frequently asked questions

How do I edit the outgoing emails?

Emails that are automatically sent by Sharefox system — such as order receipts, pickup confirmations, return confirmations — cannot be edited.

Only custom notifications (email and SMS) can be modified under Admin → Settings → Notifications.

If you require changes due to legal or contractual obligations, contact support.

How do I send an email/newsletter/notification to all my customers at once?

Sending mass emails, newsletters, or bulk notifications to all customers is not supported in Sharefox. You must use an external email marketing tool such as Mailchimp or similar.

Can I export all customers?

Exporting or downloading a full customer list is not supported in Sharefox.

Can I add effects to buttons in my shop?

You can change the color of buttons in your shop under Admin → Settings → Styling.

The color used for primary buttons is controlled by the “Primary color" setting and cannot be adjusted individually.

Where can I find the API documentation?

The full Sharefox API documentation is automatically generated when we release a new version and can be found here: https://api.mysharefox.com/docs