How to use our new Support AI – in your own language

You can now skip all that searching and scrolling, and talk to our friendly and furry AI Support Agent HelpFox instead. He has access to all the help articles – and will answer your questions and explain things, in your preferred language.

Just click the button to try!

Trained on Sharefox docs. Running on ChatGPT (provided by OpenAI L.L.C). This service is still in beta preview. Handle with care. :)

Fast answers in your language, 24/7

Some of the things HelpFox can help you with:

🧭 Guide you through Sharefox features

🔍 Dig through the Help Docs like a truffle pig and fetch the right answer

🛠️ Explain Sharefox modules, admin settings, login flows, invoicing, and all the rental shop jazz

🧾 Tell you where to find settings (like discounts, templates, e-signatures, and file uploads)

🔐 Explain the Sharefox API login and token setup

⚠️ Let you know if something is a premium feature or requires contacting support

What HelpFox can't do:

❌ Access your site or make changes for you

❌ Write or guess code/configuration that’s not explicitly documented

❌ Handle feature requests, bugs, or system downtimes – go straight to support@sharefox.no for those

❌ Read or create images

❌ Give cuddles. Emotional support fox not included.

❌ Replace the Sharefox support team (they're the humans – he's just their dazzling sidekick)

How to ask:

🟢 Good prompts (aka HelpFox-approved)

• “How do I create a manual order in Sharefox?”
• “We’re a bike rental company. How do I show pickup times on the product page?”
• “Can customers use Vipps with Stripe?”
• “How do I add a custom contract to the order PDF?”
• “Where do I upload custom images for blog articles?”
• “Can I test payments in staging with Stripe and NETS?”

🔴 Bad prompts (aka please don’t)

• “The system is broken.”

  → Great. Which part of “the system”? And what does “broken” mean?

• “I need help.”

  → Sure. So do we all. Be specific.

• “How to fix price thingy not showing?”

  → …thingy? Really?

• “I uploaded something and now it’s weird.”

  → This is not a prompt. This is a vibe. Please try again with actual info.

• “Where is the button?”

  → Which button? There are like 800 of them. Give me a little more to work with.

Disclaimer: HelpFox is smart but not perfect — if something seems off, report it so our team can improve.

If you need more help: support@sharefox.no